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Course Catalog E-Classes Webinars Videos Podcasts Free-Learning About

Courses are available for 30 days from date of purchase. Persons purchasing more than one course at a time will be given extended viewing privileges:

1 Class: 30 days
2-4 Classes: 60 days
5+ Classes: 90 days

Extensions may be granted if necessary.

Registration for e-classes is on a per student basis.

Bundle Pricing

E-Classes—Purchase any 3:
Members/$250 | Non-Members/$375

Web Seminars—Purchase any 3:
Members/$99 | Non-Members/$199

Podcasts—Purchase any 3:
Members/$45 | Non-Members/$75

Purchase 1 E-Class, 1 Web Seminar and 1 Podcast:
Members/$129 | Non-Members/$219

For bundle pricing to be applied, please order your bundle separately from other purchases. Bundle pricing will be applied when there are three qualifying items in your shopping cart.

Keeping Customers for Life
Podcasts

According to Time magazine, the number one marketing strategy for companies in the foreseeable future will be customer service. No matter what size your company is, no matter what business you are in, your current and potential customers are choosing to do business with you and telling others about you based on the level of customer service they receive. Arnold Sanow focuses on proven strategies and solutions to help get customers and keep them coming back. (approx. 45 mins.)

Instructor: Arnold Sanow, MBA, CSPThe Business Source, Inc.

Arnold Sanow is a speaker, trainer, author, and business and marketing strategist. He has delivered thousands of presentations and seminars to private companies, associations, and government organizations worldwide. Over 90% of his clients have hired him again.

Sanow holds the prestigious CSP designation (Certified Professional Speaker), held by less than 300 speakers worldwide. He is the author of four books, including Marketing Boot Camp. His keynote addresses, seminars, training programs, and consulting focus on developing business and marketing strategies to help individuals and their companies excel in changing times. He is a frequent guest on radio, television and in the print media.

Session Price:
If you choose member pricing you must provide your PSDA member ID number upon checkout.
PSDA Member: $19.00   
Non-Member: $29.00